Terakeet Corporation Speech Advantage

The Speech Advantage		Custom Solutions	Industry Solutions
Testimonials	Product Demos

Benefits:

Dramatic improvements in the user experience.
Callers that utilize voice driven systems can navigate through the system quickly and easily. Through the use of a voice interface, callers can complete simple tasks quickly; such as balance inquiries or bill payments. Although a caller can choose to speak with a live operator at any time, this type of design allows operators to be readily available for technical and in-depth questions while offloading the routine, higher volume calls.

Significant cost reductions.
Terakeet allows your company to centralize its system while remaining compatible with other systems. Unlike older IVR applications, this flexible platform allows enterprise companies to avoid issues with costly upgrades, scalability, management, and maintenance. You'll save by lowering the number of calls that are directed to expensive live attendants.

>	Leverage existing web strategies/investments.
>	Get to the information more quickly, resulting in lower opt-out rates than touch-tone phones (DTMF) and Interactive Voice Response (IVR).
>	Allow a much broader range of input and more automation through the use of natural language.
>	Provide cost effective scalability.

It's all about keeping the customer satisfied. With speech recognition, your callers experience less frustration and are comfortable interacting with your company. Benefit from happier customers and significant savings to your bottom line.